Contact Us

Pioneer Specialty Insurance Company

Office Location:
Edina Corporate Center
4700 West 77th Street
Edina, MN 55435-4818

Phone: (952) 835-5350  |  (800) 862-6070 Toll Free
Email: info@pioneerspecialty.com
Office Hours: Monday – Friday 8:00 a.m. - 4:30 p.m. (Central Time)

Our office is closed on the following holidays through 2022:

  • May 30, 2022
  • July 4, 2022
  • September 5, 2022
  • November 24, 2022
  • November 25, 2022
  • December 26, 2022

Mailing Address:
P.O. Box 1463
Minneapolis, MN 55440-1463

Billing

Phone: (800) 352-2772
Email: finance@wnins.com
Fax: (888) 862-6069
Office Hours: Monday – Thursday, 7:30 a.m. to 6:30 p.m. (Central Time) and Friday, 7:30 a.m. to 4:30 p.m. (Central Time)

Mailing Address:
P.O. Box 1463
Minneapolis, MN 55440-1463

Online: MyAccount
Download the Automatic Pay (Electronic Funds Transfer) Authorization Form

Policy Services

Phone: (800) 352-2772
Email: contactmyaccount@wnins.com
Fax: (952) 921-3170
Office Hours: Monday – Thursday, 7:30 a.m. to 6:30 p.m. (Central Time) and Friday, 7:30 a.m. to 4:30 p.m. (Central Time)

Mailing Address:
P.O. Box 1463
Minneapolis, MN 55440-1463

Online: MyAccount

Claims

Phone: (855) 921-3164
24 hours a day, 365 days a year

Other contact options for Workers' Compensation claims:

Advocacy Help Line: (877) 764-3574
Email: wc.mail@wnins.com
Fax: (877) 862-8801

Mailing Address:
Attn: WC Claims
P.O. Box 1463
Minneapolis, MN 55440-1463

Other contact options for all other claims:

Email: newloss@wnins.com
Fax: (855) 921-5670  |  (952) 921-5670

Mailing Address:
Attn: P&C Claims
P.O. Box 1463
Minneapolis, MN 55440-1463