Close-up of a person holding a smart phone that has the Pioneer Specialty mobile app displayed on the screen and the words Quick, Easy, & Convenient laid over the image


A variety of billing options for your convenience

At Pioneer Specialty, we believe billing should be quick, easy, and convenient. With quick policy viewing options, easy-to-use payment methods, and convenient billing plans, managing your insurance payments has never been easier.

Pay Online with MyAccount

MyAccount is our easy-to-use online bill payment and policy viewing tool designed to save you time and the clutter of paper statements. Sign up or log in to take advantage of this fast and free payment option today.

Pay by Phone or Mail

Policyholders who are not taking advantage of AutoPay (Electronic Funds Transfer) or online bill payment may choose to pay by check or credit card over the phone or to send payment via U.S. Mail.

Billing Plans

Whether you're looking to pay your premium all at once or over several installments, or you're interested in AutoPay (Electronic Funds Transfer), Pioneer Specialty's billing plans offer you the options you need to fit your situation. Learn more about our different billing plans here.


Visit our Contact Us page for addresses and phone numbers where you can reach us.


Monday - Friday: 7:30 a.m. to 4:30 p.m. (CT)
Our office is closed on the following holidays through 2017: November 23, 2017; November 24, 2017; December 25, 2017; December 26, 2017.


All Pioneer Specialty payments will be processed by the Western National Insurance Group. You can mail your payment to:

Western National Insurance Group
P.O. Box 59184
Edina, MN 55459-6184