A Western National Insurance Group Company | (800) 862-6070

Pioneer Specialty Insurance Company

Office Location:
Edina Corporate Center
4700 West 77th Street
Edina, MN 55435-4818

Phone: (952) 835-5350
Toll-Free: (800) 862-6070
Hours: 8:00 a.m. - 4:30 p.m. M - F (CT)

Email: info@pioneerspecialty.com

Mailing Address:
P.O. Box 1463
Minneapolis, MN 55440-1463

Billing
Phone: (800) 352-2772
Email: finance@wnins.com
Fax: (888) 862-6069
Hours: Monday - Thursday, 7:30 a.m. - 6:30 p.m. (CT) and
Friday, 7:30 a.m. - 4:30 p.m. (CT)
Mailing Address: P.O. Box 1463, Minneapolis, MN 55440-1463
Online: MyAccount
Download the Automatic Pay (Electronic Funds Transfer) Authorization Form

Policy Services
Phone: (800) 352-2772
Email: contactmyaccount@wnins.com
Fax: (952) 921-3170
Hours: Monday - Thursday, 7:30 a.m. - 6:30 p.m. (CT) and
Friday, 7:30 a.m. - 4:30 p.m. (CT)
Mailing Address: P.O. Box 1463, Minneapolis, MN 55440-1463
Online: MyAccount

Claims
Phone: (855) 921-3164 — 24 hours a day, 365 days a year
Roadside Assistance (if coverage purchased): (877) 963-2456

Other contact options for Workers' Compensation claims:
Advocacy Help Line: (877) 764-3574
Email: wc.mail@wnins.com
Fax: (877) 862-8801
Mailing Address: Attn: WC Claims, P.O. Box 1463, Minneapolis, MN 55440-1463

Other contact options for all other claims:
Email: newloss@wnins.com
Fax: (855) 921-5670 or (952) 921-5670
Mailing Address: Attn: P&C Claims, P.O. Box 1463, Minneapolis, MN 55440-1463