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Claims

Prompt and Fair Claim Service – Every Time

Pioneer Specialty offers a number of easy ways for you to report your claim. For the quickest response to any claim, please call the convenient toll-free number below. Of course, you may always report your claim directly to your Independent Insurance Agent, who can guide you through the reporting process. (You can use our Find an Agent tool to find your agent's phone number.)

If you choose to report your claim by fax or email directly to Pioneer Specialty, please see the information below. We will respond to all claims reported outside of business hours within the next business day.

Business Auto (Including Auto Glass) & Property Claims

(855) 921-3164 Toll Free
(855) 921-5670 Toll Free or (952) 921-5670 in the Twin Cities Metro
newloss@wnins.com

Pioneer Specialty Insurance
Attn: Property and Casualty Claims
P.O. Box 1463
Minneapolis, MN 55440-1463

Workers' Compensation Claims

To report an injury and have the First Report of Injury report completed on your behalf, call the First Report of Injury Helpline:

(855) 607-7548 Toll-Free or (855) 921-3164
wc.mail@wnins.com

Pioneer Specialty Insurance
Attn: Workers' Compensation Claims
P.O. Box 1463
Minneapolis, MN 55440-1463

Advocacy Help Line: (877) 764-3574
About the Advocacy 24/7 Helpline (video)
Preferred Provider Organization Lookup (PPO)

E-billing Information for Minnesota Workers' Compensation and Auto Medical Bill Submission

CorVel Clearinghouse Electronic Billing (Connectivity Issues and Questions)
Clearinghouse Name: CorVel
Contact: Christy M.
(612) 436-2520 / (877) 703-4240
(866) 450-9386
stmn_clearinghouse@corvel.com

CorVel Bill Review Customer Service (Questions on Bill Review Services/Reductions)
Clearinghouse Name: CorVel
Contact: Christy M.
(612) 436-2428 / (877) 703-4240
mn_billreview@corvel.com

Western National Clearinghouse Payer ID
Western National Assurance: 13005
Western National Insurance / Pioneer Specialty: 39137
Western National Insurance Group: 15865

Western National Claims
To obtain claim number/adjuster contact us at:
(800) 862-6070
wc.mail@wnins.com

Mailing Address for Medical Bills
Western National, c/o Corvel
3001 NE Broadway Street, Suite #640WN
Minneapolis, MN 55413